First of all, ensure your Figure app is on the latest version. If not, download and install the latest version. See a step by step manual on how to update your POS.
[1] Ensure the connection between the buzzer and kitchen printer are securely plugged in.
[2] Verify the cash drawer is not locked.
[3] Verify that your kitchen buzzer is enabled in the Figure app settings
[4] In the Figure app go to Settings > Printers > Click the Settings button next your assigned
printer > Click Kitchen Buzzer > Save
You can download our Troubleshooting Guide PDF with all the common questions.
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